At Staise, we operate a no refund policy, but we are happy to offer exchanges and/or a credit note. If you wish to exchange or return your Product for a credit note, please email hello@staise.co.uk within 14 days of receiving your Product, quoting your order number to begin the process.

NO RETURNS OR REFUNDS ON SALE OR SAMPLE ITEMS

HOW TO RETURN

Your Item must be returned in its original condition include your order number and a tracking number. Email hello@staise.co.uk for the address to send it back to.

We value your privacy and are committed to protecting your personal information. Any data collected during your visit will be used solely to enhance your shopping experience and will not be shared with third parties without your explicit consent. We adhere to industry standards to ensure the security and confidentiality of your information

All products are sent Royal Mail First class.